/**
 * Gen3 — Suporte (abrir chamado, formulário)
 */

body.page-portal.page-support:not(.page-support-tickets) .gen3-portal-page > .gen3-context-nav,
body.page-support-guest .gen3-portal-page > .gen3-context-nav {
  display: none !important;
}

body.page-portal.page-support-tickets .gen3-portal-page > .gen3-context-nav--filter {
  margin-bottom: 0.85rem;
}

body.page-portal.page-support .gen3-portal-page > .card, body.page-support-guest .gen3-portal-page > .card{
  background: transparent !important;
  border: none !important;
  box-shadow: none !important;
}

body.page-portal.page-support .gen3-support, body.page-support-guest .gen3-support{
  max-width: 920px;
}

body.page-portal.page-support .gen3-support-hero, body.page-support-guest .gen3-support-hero{
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 1.25rem;
  flex-wrap: wrap;
  margin-bottom: 1.5rem;
  padding-bottom: 1.25rem;
  border-bottom: 1px solid var(--portal-border, rgba(255, 255, 255, 0.08));
}

body.page-portal.page-support .gen3-support-hero--compact, body.page-support-guest .gen3-support-hero--compact{
  margin-bottom: 1.25rem;
}

body.page-portal.page-support .gen3-support-eyebrow, body.page-support-guest .gen3-support-eyebrow{
  display: block;
  font-size: 0.75rem;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--portal-accent, #4ade80);
  margin-bottom: 0.35rem;
}

body.page-portal.page-support .gen3-support-hero h1, body.page-support-guest .gen3-support-hero h1{
  margin: 0;
  font-size: clamp(1.65rem, 2.5vw, 2rem);
  font-weight: 700;
  letter-spacing: -0.02em;
  color: var(--portal-text, #eef3f0);
  line-height: 1.15;
}

body.page-portal.page-support .gen3-support-lead, body.page-support-guest .gen3-support-lead{
  margin: 0.5rem 0 0;
  max-width: 38rem;
  font-size: 0.9375rem;
  color: var(--portal-text-muted, rgba(238, 243, 240, 0.65));
  line-height: 1.5;
}

body.page-portal.page-support .gen3-support-back, body.page-support-guest .gen3-support-back{
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.55rem 1rem;
  border-radius: 999px;
  border: 1px solid var(--portal-border, rgba(255, 255, 255, 0.08));
  background: var(--portal-surface-2, #111916);
  color: var(--portal-text-muted) !important;
  font-size: 0.875rem;
  font-weight: 500;
  white-space: nowrap;
  transition: border-color 0.15s ease, color 0.15s ease, background 0.15s ease;
}

body.page-portal.page-support .gen3-support-back:hover, body.page-support-guest .gen3-support-back:hover{
  border-color: rgba(74, 222, 128, 0.25);
  color: var(--portal-text) !important;
  background: rgba(74, 222, 128, 0.05);
}

/* Grid de departamentos */
body.page-portal.page-support .gen3-dept-grid, body.page-support-guest .gen3-dept-grid{
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
  gap: 0.85rem;
}

body.page-portal.page-support .gen3-dept-card, body.page-support-guest .gen3-dept-card{
  display: flex;
  align-items: flex-start;
  gap: 0.85rem;
  padding: 1.1rem 1.15rem;
  background: var(--portal-surface, #0d1210);
  border: 1px solid var(--portal-border, rgba(255, 255, 255, 0.08));
  border-radius: 14px;
  color: inherit !important;
  text-decoration: none !important;
  transition: border-color 0.15s ease, background 0.15s ease, transform 0.15s ease, box-shadow 0.15s ease;
}

body.page-portal.page-support .gen3-dept-card:hover, body.page-support-guest .gen3-dept-card:hover{
  border-color: rgba(74, 222, 128, 0.28);
  background: rgba(74, 222, 128, 0.04);
  transform: translateY(-1px);
  box-shadow: 0 8px 28px rgba(0, 0, 0, 0.22);
}

body.page-portal.page-support .gen3-dept-card-icon, body.page-support-guest .gen3-dept-card-icon{
  flex-shrink: 0;
  width: 2.5rem;
  height: 2.5rem;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: 10px;
  background: rgba(74, 222, 128, 0.1);
  color: var(--portal-accent, #4ade80);
  font-size: 1.05rem;
}

body.page-portal.page-support .gen3-dept-card-body, body.page-support-guest .gen3-dept-card-body{
  flex: 1;
  min-width: 0;
}

body.page-portal.page-support .gen3-dept-card-title, body.page-support-guest .gen3-dept-card-title{
  margin: 0 0 0.3rem;
  font-size: 0.9375rem;
  font-weight: 700;
  color: var(--portal-text, #eef3f0);
  line-height: 1.3;
  text-transform: none;
  letter-spacing: 0;
}

body.page-portal.page-support .gen3-dept-card-desc, body.page-support-guest .gen3-dept-card-desc{
  margin: 0;
  font-size: 0.8125rem;
  color: var(--portal-text-muted, rgba(238, 243, 240, 0.55));
  line-height: 1.45;
}

body.page-portal.page-support .gen3-dept-card-arrow, body.page-support-guest .gen3-dept-card-arrow{
  flex-shrink: 0;
  align-self: center;
  color: var(--portal-text-muted);
  font-size: 0.875rem;
  opacity: 0.5;
  transition: opacity 0.15s ease, transform 0.15s ease, color 0.15s ease;
}

body.page-portal.page-support .gen3-dept-card:hover .gen3-dept-card-arrow, body.page-support-guest .gen3-dept-card:hover .gen3-dept-card-arrow{
  opacity: 1;
  color: var(--portal-accent);
  transform: translateX(2px);
}

/* Formulário step 2 */
body.page-portal.page-support .gen3-support-panel, body.page-support-guest .gen3-support-panel{
  background: var(--portal-surface, #0d1210);
  border: 1px solid var(--portal-border, rgba(255, 255, 255, 0.08));
  border-radius: 16px;
  padding: 1.35rem 1.35rem 1.5rem;
}

body.page-portal.page-support .gen3-support-panel label, body.page-support-guest .gen3-support-panel label{
  font-size: 0.8125rem;
  font-weight: 600;
  color: var(--portal-text-muted);
  margin-bottom: 0.35rem;
}

body.page-portal.page-support .gen3-support-panel .form-control, body.page-support-guest .gen3-support-panel .form-control,
body.page-portal.page-support .gen3-support-panel select.form-control, body.page-support-guest .gen3-support-panel select.form-control,
body.page-portal.page-support .gen3-support-panel .custom-file-label, body.page-support-guest .gen3-support-panel .custom-file-label{
  background: var(--portal-surface-2, #111916) !important;
  border: 1px solid var(--portal-border) !important;
  color: var(--portal-text) !important;
  border-radius: 10px !important;
  box-shadow: none !important;
}

body.page-portal.page-support .gen3-support-panel .form-control:focus, body.page-support-guest .gen3-support-panel .form-control:focus{
  border-color: rgba(74, 222, 128, 0.35) !important;
  box-shadow: 0 0 0 3px rgba(74, 222, 128, 0.08) !important;
}

body.page-portal.page-support .gen3-support-panel .form-control::placeholder, body.page-support-guest .gen3-support-panel .form-control::placeholder{
  color: rgba(238, 243, 240, 0.35);
}

body.page-portal.page-support .gen3-support-panel .form-control.disabled, body.page-support-guest .gen3-support-panel .form-control.disabled,
body.page-portal.page-support .gen3-support-panel .form-control:disabled, body.page-support-guest .gen3-support-panel .form-control:disabled{
  opacity: 0.65;
}

body.page-portal.page-support .gen3-support-hint, body.page-support-guest .gen3-support-hint{
  margin: 0.5rem 0 0;
  font-size: 0.75rem;
  color: var(--portal-text-muted);
}

/* Anexos — campo de arquivo + botão alinhados */
body.page-portal.page-support .gen3-support-panel .gen3-support-attachments .attachment-group, body.page-support-guest .gen3-support-panel .gen3-support-attachments .attachment-group{
  flex-wrap: nowrap;
  align-items: stretch;
}

body.page-portal.page-support .gen3-support-panel .gen3-support-attachments .attachment-group > .custom-file, body.page-support-guest .gen3-support-panel .gen3-support-attachments .attachment-group > .custom-file{
  flex: 1 1 auto;
  width: 1%;
  min-width: 0;
  margin-bottom: 0;
  height: 38px;
}

body.page-portal.page-support .gen3-support-panel .gen3-support-attachments .attachment-group .custom-file-label, body.page-support-guest .gen3-support-panel .gen3-support-attachments .attachment-group .custom-file-label{
  border-radius: 10px 0 0 10px !important;
  border-right: 0 !important;
  display: flex;
  align-items: center;
  height: 38px !important;
  min-height: 38px !important;
  line-height: 1.5;
  margin-bottom: 0;
  padding-top: 0.375rem;
  padding-bottom: 0.375rem;
  font-family: var(--gen3-font, "Inter", system-ui, -apple-system, "Segoe UI", sans-serif);
}

body.page-portal.page-support .gen3-support-panel .gen3-support-attachments .attachment-group .custom-file-label::after, body.page-support-guest .gen3-support-panel .gen3-support-attachments .attachment-group .custom-file-label::after{
  content: "Procurar" !important;
  display: flex;
  align-items: center;
  justify-content: center;
  height: 100%;
  border-radius: 0;
  line-height: 1.5;
  padding: 0.375rem 0.75rem;
  background: var(--portal-surface-3, #151c19) !important;
  color: var(--portal-text) !important;
  border-color: var(--portal-border) !important;
}

body.page-portal.page-support .gen3-support-panel .gen3-support-attachments .input-group-append, body.page-support-guest .gen3-support-panel .gen3-support-attachments .input-group-append{
  display: flex;
  align-items: stretch;
  margin-left: 0;
}

body.page-portal.page-support .gen3-support-panel .gen3-support-attachments .input-group-append > .btn, body.page-support-guest .gen3-support-panel .gen3-support-attachments .input-group-append > .btn,
body.page-portal.page-support .gen3-support-panel .gen3-support-attachments .input-group .btn-default, body.page-support-guest .gen3-support-panel .gen3-support-attachments .input-group .btn-default{
  display: inline-flex;
  align-items: center;
  justify-content: center;
  align-self: stretch;
  height: 38px !important;
  min-height: 38px !important;
  border-radius: 0 10px 10px 0 !important;
  border-left: 0 !important;
  line-height: 1.5;
  padding: 0.375rem 0.85rem;
  white-space: nowrap;
  font-family: var(--gen3-font, "Inter", system-ui, -apple-system, "Segoe UI", sans-serif);
  background: var(--portal-surface-3, #151c19) !important;
  border-color: var(--portal-border) !important;
  color: var(--portal-text) !important;
}

body.page-portal.page-support .gen3-support-panel .gen3-support-attachments #fileUploadsContainer .attachment-group .custom-file-label, body.page-support-guest .gen3-support-panel .gen3-support-attachments #fileUploadsContainer .attachment-group .custom-file-label{
  border-radius: 10px !important;
  border-right: 1px solid var(--portal-border) !important;
}

body.page-portal.page-support .gen3-support-panel .gen3-support-attachments #fileUploadsContainer .attachment-group .custom-file-label::after, body.page-support-guest .gen3-support-panel .gen3-support-attachments #fileUploadsContainer .attachment-group .custom-file-label::after{
  border-radius: 0 10px 10px 0;
}

body.page-portal.page-support .gen3-support-captcha, body.page-support-guest .gen3-support-captcha{
  margin: 1rem 0;
  display: flex;
  justify-content: center;
}

body.page-portal.page-support .gen3-support-actions, body.page-support-guest .gen3-support-actions{
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: center;
  gap: 0.65rem;
  margin-top: 1.25rem;
  padding-top: 1.15rem;
  border-top: 1px solid var(--portal-border);
}

body.page-portal.page-support .gen3-btn, body.page-support-guest .gen3-btn{
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.45rem;
  padding: 0.7rem 1.35rem;
  border-radius: 999px;
  font-size: 0.9375rem;
  font-weight: 600;
  border: none;
  cursor: pointer;
  text-decoration: none !important;
  transition: opacity 0.15s ease, transform 0.15s ease;
}

body.page-portal.page-support .gen3-btn--accent, body.page-support-guest .gen3-btn--accent{
  background: linear-gradient(90deg, var(--gen3-accent-mid, #0f4c3a), var(--gen3-accent-light, #1a6b52));
  color: var(--gen3-cta-text, #0a0f0d) !important;
}

body.page-portal.page-support .gen3-btn--accent:hover, body.page-support-guest .gen3-btn--accent:hover{
  opacity: 0.92;
  transform: translateY(-1px);
}

body.page-portal.page-support .gen3-btn--ghost, body.page-support-guest .gen3-btn--ghost{
  background: transparent;
  border: 1px solid var(--portal-border) !important;
  color: var(--portal-text-muted) !important;
}

body.page-portal.page-support .gen3-btn--ghost:hover, body.page-support-guest .gen3-btn--ghost:hover{
  border-color: rgba(255, 255, 255, 0.16) !important;
  color: var(--portal-text) !important;
}

body.page-portal.page-support .alert, body.page-support-guest .alert{
  border-radius: 12px;
  margin-bottom: 1rem;
}

/* Editor markdown */
body.page-portal.page-support .md-editor, body.page-support-guest .md-editor,
body.page-portal.page-support .md-editor > .md-header, body.page-support-guest .md-editor > .md-header{
  background: var(--portal-surface-2) !important;
  border-color: var(--portal-border) !important;
  border-radius: 10px 10px 0 0 !important;
}

body.page-portal.page-support .md-editor > textarea.markdown-editor, body.page-support-guest .md-editor > textarea.markdown-editor,
body.page-portal.page-support .md-editor > .md-preview, body.page-support-guest .md-editor > .md-preview{
  background: var(--portal-surface-2) !important;
  border-color: var(--portal-border) !important;
  color: var(--portal-text) !important;
  border-radius: 0 !important;
}

body.page-portal.page-support .md-editor .md-footer, body.page-support-guest .md-editor .md-footer{
  background: var(--portal-surface-2) !important;
  border-top: 1px solid var(--portal-border) !important;
  border-radius: 0 0 10px 10px !important;
}

body.page-portal.page-support .markdown-editor-status, body.page-support-guest .markdown-editor-status,
body.page-portal.page-support .markdown-editor-status .small-font, body.page-support-guest .markdown-editor-status .small-font{
  background: transparent !important;
  color: var(--portal-text-muted) !important;
}

body.page-portal.page-support .md-editor .btn-default, body.page-support-guest .md-editor .btn-default{
  background: transparent !important;
  border-color: transparent !important;
  color: var(--portal-text-muted) !important;
}

body.page-portal.page-support .md-editor .btn-default:hover, body.page-support-guest .md-editor .btn-default:hover{
  color: var(--portal-accent) !important;
  background: rgba(74, 222, 128, 0.08) !important;
}

body.page-portal.page-support .custom-file-label, body.page-support-guest .custom-file-label{
  background: var(--portal-surface-2) !important;
  border-color: var(--portal-border) !important;
  color: var(--portal-text-muted) !important;
}

@media (max-width: 767.98px) {
  body.page-portal.page-support .gen3-support-hero, body.page-support-guest .gen3-support-hero{
    flex-direction: column;
  }

  body.page-portal.page-support .gen3-support-back, body.page-support-guest .gen3-support-back{
    width: 100%;
    justify-content: center;
  }

  body.page-portal.page-support .gen3-dept-grid, body.page-support-guest .gen3-dept-grid{
    grid-template-columns: 1fr;
  }

  body.page-portal.page-support .gen3-support-actions, body.page-support-guest .gen3-support-actions{
    flex-direction: column;
  }

  body.page-portal.page-support .gen3-support-actions .gen3-btn, body.page-support-guest .gen3-support-actions .gen3-btn{
    width: 100%;
  }
}


/* gen3-viewticket-dark */
body.page-portal.page-support .view-ticket.card, body.page-support-guest .view-ticket.card{
  background: var(--portal-surface, #0d1210) !important;
  border: 1px solid var(--portal-border, rgba(255, 255, 255, 0.08)) !important;
  border-radius: 16px !important;
  overflow: hidden;
  box-shadow: 0 12px 32px rgba(0, 0, 0, 0.2);
}

body.page-portal.page-support .view-ticket > .card-body.p-3, body.page-support-guest .view-ticket > .card-body.p-3{
  background: transparent !important;
  border-bottom: 1px solid var(--portal-border, rgba(255, 255, 255, 0.08));
}

body.page-portal.page-support .view-ticket .card-title, body.page-support-guest .view-ticket .card-title{
  color: var(--portal-text, #eef3f0);
  font-size: 1.2rem;
  font-weight: 700;
  margin: 0;
}

body.page-portal.page-support .view-ticket .card-body.p-3 p, body.page-support-guest .view-ticket .card-body.p-3 p{
  color: var(--portal-text-muted, rgba(238, 243, 240, 0.65));
  margin: 0.75rem 0 0;
}

body.page-portal.page-support .view-ticket .card-body.p-3 strong, body.page-support-guest .view-ticket .card-body.p-3 strong{
  color: var(--portal-text, #eef3f0);
}

body.page-portal.page-support .view-ticket .ticket-actions .btn-default, body.page-support-guest .view-ticket .ticket-actions .btn-default,
body.page-portal.page-support .view-ticket .ticket-actions .btn-danger, body.page-support-guest .view-ticket .ticket-actions .btn-danger{
  border-radius: 999px !important;
}

body.page-portal.page-support .view-ticket .ticket-actions .btn-default, body.page-support-guest .view-ticket .ticket-actions .btn-default{
  background: var(--portal-surface-2, #111916) !important;
  border: 1px solid var(--portal-border) !important;
  color: var(--portal-text) !important;
}

body.page-portal.page-support .view-ticket .card-body, body.page-support-guest .view-ticket .card-body{
  padding: 0 !important;
  border-bottom: 1px solid var(--portal-border, rgba(255, 255, 255, 0.08)) !important;
  background: transparent !important;
}

body.page-portal.page-support .view-ticket .card-body:last-child, body.page-support-guest .view-ticket .card-body:last-child{
  border-bottom: 0 !important;
}

body.page-portal.page-support .view-ticket .ticket-reply, body.page-support-guest .view-ticket .ticket-reply{
  background: transparent;
}

body.page-portal.page-support .view-ticket .posted-by, body.page-support-guest .view-ticket .posted-by{
  background: var(--portal-surface-2, #111916) !important;
  color: var(--portal-text-muted, rgba(238, 243, 240, 0.65)) !important;
  border-bottom: 1px solid var(--portal-border, rgba(255, 255, 255, 0.08));
  padding: 0.7rem 1rem !important;
  font-size: 0.8125rem;
}

body.page-portal.page-support .view-ticket .posted-by .posted-by-name, body.page-support-guest .view-ticket .posted-by .posted-by-name{
  color: var(--portal-text, #eef3f0) !important;
  font-weight: 600;
}

body.page-portal.page-support .view-ticket .posted-by .posted-on, body.page-support-guest .view-ticket .posted-by .posted-on{
  color: var(--portal-text-muted, rgba(238, 243, 240, 0.55));
}

body.page-portal.page-support .view-ticket .message, body.page-support-guest .view-ticket .message{
  background: transparent !important;
  color: var(--portal-text, #eef3f0) !important;
}

body.page-portal.page-support .view-ticket .message p, body.page-support-guest .view-ticket .message p,
body.page-portal.page-support .view-ticket .message li, body.page-support-guest .view-ticket .message li,
body.page-portal.page-support .view-ticket .markdown-content, body.page-support-guest .view-ticket .markdown-content{
  color: var(--portal-text, #eef3f0);
}

body.page-portal.page-support .view-ticket .message hr, body.page-support-guest .view-ticket .message hr{
  border-color: var(--portal-border) !important;
  opacity: 1;
}

body.page-portal.page-support .view-ticket .attachments, body.page-support-guest .view-ticket .attachments{
  background: var(--portal-surface-2, #111916) !important;
  border-top: 1px solid var(--portal-border) !important;
  color: var(--portal-text-muted);
}

body.page-portal.page-support .view-ticket .attachment-list li span, body.page-support-guest .view-ticket .attachment-list li span{
  border: 1px solid var(--portal-border) !important;
  background: var(--portal-surface-3, #151c19) !important;
  border-radius: 10px;
}

body.page-portal.page-support .view-ticket .attachment-list li figure, body.page-support-guest .view-ticket .attachment-list li figure{
  background: var(--portal-surface-2, #111916) !important;
  color: var(--portal-text-muted);
}

body.page-portal.page-support .view-ticket .attachment-list a, body.page-support-guest .view-ticket .attachment-list a{
  color: var(--portal-text) !important;
  text-decoration: none;
}

body.page-portal.page-support .view-ticket .requestor-badge, body.page-support-guest .view-ticket .requestor-badge{
  border-radius: 999px;
  font-weight: 600;
  font-size: 0.68rem !important;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  border: 1px solid transparent;
}

body.page-portal.page-support .view-ticket .requestor-type-operator, body.page-support-guest .view-ticket .requestor-type-operator{
  background: rgba(96, 165, 250, 0.14) !important;
  color: #93c5fd !important;
  border-color: rgba(96, 165, 250, 0.25) !important;
}

body.page-portal.page-support .view-ticket .requestor-type-owner, body.page-support-guest .view-ticket .requestor-type-owner{
  background: rgba(74, 222, 128, 0.12) !important;
  color: var(--portal-accent, #4ade80) !important;
  border-color: rgba(74, 222, 128, 0.22) !important;
}

body.page-portal.page-support .view-ticket .requestor-type-authorizeduser, body.page-support-guest .view-ticket .requestor-type-authorizeduser,
body.page-portal.page-support .view-ticket .requestor-type-subaccount, body.page-support-guest .view-ticket .requestor-type-subaccount{
  background: rgba(255, 255, 255, 0.08) !important;
  color: var(--portal-text-muted) !important;
}

body.page-portal.page-support .view-ticket .requestor-type-registereduser, body.page-support-guest .view-ticket .requestor-type-registereduser{
  background: rgba(251, 191, 36, 0.12) !important;
  color: #fcd34d !important;
  border-color: rgba(251, 191, 36, 0.22) !important;
}

body.page-portal.page-support .view-ticket .requestor-type-guest, body.page-support-guest .view-ticket .requestor-type-guest{
  background: rgba(255, 255, 255, 0.06) !important;
  color: var(--portal-text-muted) !important;
}

body.page-portal.page-support #ticketReplyContainer.card, body.page-support-guest #ticketReplyContainer.card{
  background: var(--portal-surface, #0d1210) !important;
  border: 1px solid var(--portal-border) !important;
  border-radius: 16px !important;
  margin-top: 1.25rem;
}

body.page-portal.page-support #ticketReplyContainer .card-body, body.page-support-guest #ticketReplyContainer .card-body{
  background: transparent !important;
  color: var(--portal-text);
}

body.page-portal.page-support .ticket-reply .rating span.star:before, body.page-support-guest .ticket-reply .rating span.star:before,
body.page-portal.page-support .ticket-reply .rating-done span.star:before, body.page-support-guest .ticket-reply .rating-done span.star:before{
  color: rgba(255, 255, 255, 0.25);
}

body.page-portal.page-support .ticket-reply .rating span.star:hover:before, body.page-support-guest .ticket-reply .rating span.star:hover:before,
body.page-portal.page-support .ticket-reply .rating-done span.star.active:before, body.page-support-guest .ticket-reply .rating-done span.star.active:before{
  color: #f2de88;
}


/* GEN3-SUPPORT-IDENTITY-FIX */
body.page-portal.page-support .gen3-btn--accent,
body.page-support-guest .gen3-btn--accent {
  background: linear-gradient(90deg, var(--gen3-accent-mid, #22c55e) 0%, var(--gen3-accent, #4ade80) 55%, var(--gen3-accent-light, #6ee7b7) 100%) !important;
  color: var(--gen3-cta-text, #052e16) !important;
  box-shadow: 0 4px 18px rgba(74, 222, 128, 0.28);
}

body.page-portal.page-support .gen3-btn--accent:hover,
body.page-support-guest .gen3-btn--accent:hover {
  box-shadow: 0 8px 28px rgba(74, 222, 128, 0.38);
}

body.page-portal.page-support .md-editor,
body.page-support-guest .md-editor {
  border: 1px solid var(--portal-border) !important;
  border-radius: 10px !important;
  overflow: hidden;
  box-shadow: none !important;
}

body.page-portal.page-support .md-editor > .md-header,
body.page-support-guest .md-editor > .md-header {
  background: var(--portal-surface-3, #1a2820) !important;
  border-bottom: 1px solid var(--portal-border) !important;
  padding: 0.35rem 0.5rem !important;
}

body.page-portal.page-support .md-editor > .md-header .btn,
body.page-support-guest .md-editor > .md-header .btn {
  border-radius: 8px !important;
}

body.page-portal.page-support .md-editor > textarea.markdown-editor,
body.page-portal.page-support .md-editor > .md-preview,
body.page-support-guest .md-editor > textarea.markdown-editor,
body.page-support-guest .md-editor > .md-preview {
  background: var(--portal-surface-2, #142019) !important;
  color: var(--portal-text, #eef3f0) !important;
  border: 0 !important;
  min-height: 220px !important;
  padding: 0.85rem 1rem !important;
  font-family: var(--gen3-font, "Inter", system-ui, -apple-system, "Segoe UI", sans-serif) !important;
  font-size: 0.9375rem !important;
  line-height: 1.55 !important;
}

body.page-portal.page-support .md-editor > textarea.markdown-editor::placeholder,
body.page-support-guest .md-editor > textarea.markdown-editor::placeholder {
  color: rgba(238, 243, 240, 0.35) !important;
}

body.page-portal.page-support .md-editor.active,
body.page-support-guest .md-editor.active {
  border-color: rgba(74, 222, 128, 0.35) !important;
  box-shadow: 0 0 0 3px rgba(74, 222, 128, 0.08) !important;
}

body.page-portal.page-support .md-editor .md-footer,
body.page-support-guest .md-editor .md-footer {
  background: var(--portal-surface-3, #1a2820) !important;
}

body.page-portal.page-support .gen3-support-panel .custom-file-input,
body.page-support-guest .gen3-support-panel .custom-file-input {
  color: var(--portal-text-muted) !important;
}

body.page-portal.page-support .gen3-support-panel .custom-file-input:focus ~ .custom-file-label,
body.page-support-guest .gen3-support-panel .custom-file-input:focus ~ .custom-file-label {
  border-color: rgba(74, 222, 128, 0.35) !important;
  box-shadow: 0 0 0 3px rgba(74, 222, 128, 0.08) !important;
}

body.page-portal.page-support .gen3-support-panel select.form-control option,
body.page-support-guest .gen3-support-panel select.form-control option {
  background: var(--portal-surface-2, #142019);
  color: var(--portal-text, #eef3f0);
}

body.page-portal.page-support .gen3-support-panel .alert-danger,
body.page-support-guest .gen3-support-panel .alert-danger {
  background: rgba(248, 113, 113, 0.12) !important;
  border-color: rgba(248, 113, 113, 0.28) !important;
  color: #fecaca !important;
}

body.page-portal.page-support .gen3-support-panel .alert-info,
body.page-support-guest .gen3-support-panel .alert-info {
  background: rgba(74, 222, 128, 0.08) !important;
  border-color: rgba(74, 222, 128, 0.22) !important;
  color: var(--portal-text) !important;
}
/* GEN3-SUPPORT-IDENTITY-FIX-END */

/* Lista de chamados */
body.page-portal.page-support-tickets .gen3-support--tickets .gen3-support-hero {
  position: relative;
  margin-bottom: 1.25rem;
  padding: 1.75rem 1.5rem;
  border-radius: 20px;
  border: 1px solid rgba(74, 222, 128, 0.16);
  background:
    radial-gradient(ellipse 80% 70% at 0% 0%, rgba(74, 222, 128, 0.12), transparent 55%),
    linear-gradient(155deg, #0f1713 0%, #121f18 48%, #0a120e 100%);
  border-bottom: none;
  overflow: hidden;
}

body.page-portal.page-support-tickets .gen3-support--tickets .gen3-support-hero h1 {
  font-size: clamp(1.5rem, 3vw, 2rem);
  font-weight: 600;
  color: #fff;
}

body.page-portal.page-support .gen3-support--tickets .gen3-support-hero {
  margin-bottom: 1.25rem;
}

body.page-portal.page-support .gen3-support-panel--tickets {
  background: var(--portal-surface);
  border: 1px solid var(--portal-border);
  border-radius: 16px;
  padding: 1rem 1.15rem 1.15rem;
}

body.page-portal.page-support .gen3-support-panel--tickets .table-container {
  margin-top: 0.5rem;
}

body.page-portal.page-support .gen3-support-panel--tickets .listtable {
  margin-bottom: 0.75rem;
}

body.page-portal.page-support .gen3-support-panel--tickets .ticket-subject.unread {
  font-weight: 600;
  color: var(--portal-text, #eef3f0);
}

body.page-portal.page-support .gen3-support-panel--tickets .ticket-number {
  color: var(--portal-accent);
  font-weight: 600;
  margin-right: 0.35rem;
}

/* Chamados — filtros + subnav */
body.page-portal.page-support-tickets .gen3-portal-page > .gen3-context-nav {
  background: var(--portal-surface, #0d1210);
  border: 1px solid var(--portal-border, rgba(255, 255, 255, 0.08));
  border-radius: 14px;
  padding: 0.65rem 0.75rem;
  margin-bottom: 0.65rem;
  overflow: visible;
}

body.page-portal.page-support-tickets .gen3-portal-page > .gen3-context-nav + .gen3-context-nav {
  margin-top: 0.55rem;
  border-radius: 14px;
  border-top: 1px solid var(--portal-border, rgba(255, 255, 255, 0.08));
  margin-bottom: 1rem;
}

body.page-portal.page-support-tickets .gen3-portal-page > .gen3-context-nav--filter {
  margin-bottom: 0.55rem;
  border-radius: 14px;
}

body.page-portal.page-support-tickets .gen3-support--tickets .gen3-support-hero {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  flex-wrap: wrap;
}

body.page-portal.page-support-tickets .gen3-support-panel--tickets .table-container {
  min-height: 120px;
}

body.page-portal.page-support-tickets .gen3-support-panel--tickets #tableLoading {
  padding: 2rem 1rem;
  color: var(--portal-text-muted, rgba(238, 243, 240, 0.55));
}

body.page-portal.page-support-tickets .dataTables_wrapper > .listtable {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 0.65rem 1rem;
  margin-bottom: 0.75rem;
  width: 100%;
}

body.page-portal.page-support-tickets .dataTables_wrapper .dataTables_filter {
  float: none !important;
  margin: 0 !important;
  text-align: right;
}

body.page-portal.page-support-tickets .dataTables_wrapper .dataTables_filter label {
  display: inline-flex !important;
  align-items: center !important;
  gap: 0.5rem;
  margin: 0 !important;
  color: var(--portal-text-muted);
}

body.page-portal.page-support-tickets .dataTables_wrapper .dataTables_info {
  float: none !important;
  margin: 0;
  padding: 0;
  color: var(--portal-text-muted);
}

body.page-portal.page-support-tickets .dataTables_wrapper .dataTables_length {
  float: none !important;
  margin: 0;
  color: var(--portal-text-muted);
}

body.page-portal.page-support-tickets .dataTables_wrapper .dataTables_paginate {
  float: none !important;
  margin: 0.5rem 0 0;
}

body.page-portal.page-support-tickets .dataTables_wrapper .dataTables_paginate .paginate_button,
body.page-portal.page-support-tickets .dataTables_wrapper .dataTables_paginate .paginate_button.disabled {
  color: var(--portal-text) !important;
}

body.page-portal.page-support-tickets .dataTables_wrapper table.table-list {
  width: 100% !important;
}

body.page-portal.page-support-tickets .dataTables_wrapper table.table-list tbody tr {
  cursor: pointer;
}

body.page-portal.page-support-tickets .dataTables_wrapper table.table-list tbody td.dataTables_empty {
  padding: 2rem 1rem !important;
  text-align: center;
  color: var(--portal-text-muted) !important;
}

body.page-portal.page-support-tickets #tableTicketsList_wrapper .dataTables_processing,
body.page-portal.page-support-tickets [id$="_processing"] {
  display: none !important;
}

@media (max-width: 767.98px) {
  body.page-portal.page-support-tickets .gen3-support--tickets .gen3-support-hero {
    flex-direction: column;
    align-items: flex-start;
  }

  body.page-portal.page-support-tickets .dataTables_wrapper .dataTables_filter,
  body.page-portal.page-support-tickets .dataTables_wrapper .dataTables_length,
  body.page-portal.page-support-tickets .dataTables_wrapper .dataTables_info,
  body.page-portal.page-support-tickets .dataTables_wrapper .dataTables_paginate {
    width: 100%;
    text-align: left;
  }
}